Birtley BoilersHeating services

Gas Safe registered · Birtley, Gateshead

Boilers serviced, repaired and fitted. Properly.

A time served gas engineer with 10 years’ experience, looking after boilers and heating across Gateshead, Newcastle, Sunderland and County Durham.

5.0 from 27 Google reviews
Emergency callout 24/7
A new white boiler fitted in a tidy, freshly tiled utility room

Recent job

New boiler, neat pipework

Gas Safe registered
Time served engineer
10Years’ experience
Emergency callout 24/7

What we do

Everything gas heating, all in one place.

From the yearly service to a whole new central heating system, all carried out by a Gas Safe registered engineer. Not sure what you need? Call and describe the problem.

A new combi boiler on the wall with copper pipework and a magnetic filter below
  1. 01

    Annual Services / Landlord CP12’s

    Yearly boiler servicing to keep things running safely, and the CP12 gas safety certificate landlords need for each let property.

  2. 02

    Boiler & Heating System Repairs

    Boiler faults, leaks and heating that has stopped working. We find the actual cause, and it is not always a new boiler.

  3. 03

    Installations

    New boilers and full central heating systems, including old gas back boilers swapped for a modern combi.

  4. 04

    Gas Fire Service & Repairs

    Servicing and repairs for gas fires, carried out by a Gas Safe registered engineer.

  5. 05

    Warm Air Service & Repairs

    Servicing and repairs for warm air heating systems.

  6. 06

    Unvented Cylinders

    Work on unvented hot water cylinders.

  7. 07

    Smart controls

    Smart heating controls such as Hive, so you can run your heating from your phone.

  8. 08

    Emergency Callout 24/7

    No heating or hot water at an awkward hour? Emergency callout is available 24/7.

A boiler with its casing removed, showing the burner and internal pipework during a repair
A boiler opened up for its annual service with a flue gas analyser connected

Repairs

Told you need a new boiler? Get a second look first.

Plenty of faults come down to a single worn part. Before anyone talks about replacing the whole boiler, we find the cause.

“Can't recommend enough. On time. Very professional. I had a leak from valve which had tripped electrics. I had been told by someone else I'd probably need a new boiler. Laurence said no you just need a new part and within 45 minutes it was fixed and the heating was on.”
Jenna Carson, Google review, February 2025

Our work

Installations finished the way we would want our own.

Neat pipe runs and tidy boxing-in. A few of our recent installs.

A new boiler fitted at the end of a narrow cupboard, pipework run neatly below
A new boiler mounted in a boxed-in space with insulated walls and copper pipework
A Vaillant boiler installed on a painted brick wall in a garage
A new boiler fitted inside fresh timber framing with the pipework below

Back boiler out, combi in

Still running an old gas back boiler and fire? We take them out and fit a modern, efficient combi system in their place. Boilers can be moved too: one recent job relocated a new Baxi 830 to the garage, with Hive smart controls and a 10 year warranty.

How a job goes

The things customers mention most.

  1. 01

    A quick reply

    “Lawrence responded the same day”

    LEE Wilson

  2. 02

    A fair quote

    “He provided a very reasonable quote for a good boiler.”

    Shirley Charlton

  3. 03

    Your home protected

    “all services well protected to ensure no damage to carpets and furnishings.”

    Gordon Bailey

  4. 04

    Explained at the end

    “On completion the workings of the new system was clearly explained.”

    Gordon Bailey

Reviews

Rated 5.0 on Google.

5.0

27 reviews on Google

On Facebook, 100% of reviewers recommend us too.

“Recently I had Birtley Boilers - Laurence and his team out replace whole new central heating system. I cannot give enough praise or give enough of a high recommendation to all who are thinking of updating heating systems - to use this Company. The customer service, workmanship, Professionalism given is A* plus Within 3 days my home was transformed from old gas back boiler system to a new super efficient combi system. We were away on holiday when work was carried out and my home was immaculate clean and tidy and oh so warm to return to. I have no hesitation in recommending Laurence and Birtley Boilers Thank you J & D”
Janice “Mrs P” PhalpGoogle review, October 2022
“We do like to support the local trade persons and found Birtley Boilers on google, I contacted Laurence as were having problems with the boiler, he came out the same day to have a look and confirmed what we thought, that it needed replacing ASAP. He provided a very reasonable quote for a good boiler. As he was booked up until the 11th February, he said he would do it on a Saturday, 2 days later he arrived promptly at 8 o clock, never stopped working all day, his work is very good all pipe work is very neat and tidy, was very helpful and we will definately use him again and have already recommended him to our daughter to move and replace their boiler. Very impressed with his attitude, service and work, would highly recommend Laurence of Birtley Boilers.”
Shirley CharltonGoogle review, January 2025
“l had a condenser boiler serviced by Lawence. Recently a problem with the heating system, looked for an engineer and found Lawerence who replied same day and projected when he was available to fit the work in as not urgent. The service was completed in a professional manner. Work area well protected to ensure no damage to carpets and furnishings. On completion the works he explained what was done and what will be needed in the future. It was stress free and we would highly recommend them what a nice lad. …”
LEE WilsonGoogle review, October 2024
“Recently had a new boiler fitted by Lawence. The installation was completed in a professional manner all services well protected to ensure no damage to carpets and furnishings. On completion the workings of the new system was clearly explained. It was stress free and we would highly recommend them.”
Gordon BaileyGoogle review, August 2024
Birtley Boilers logo

Birtley Boilers

Heating services

About us

A time served engineer, based in Birtley.

Birtley Boilers is a time served gas engineer with 10 years’ experience in gas boiler repairs, servicing and installations.

We are Gas Safe registered, and we look after homes and landlords across Gateshead, Newcastle, Sunderland, Durham and Darlington: from the annual service and CP12 to replacing a whole central heating system.

Experience
10 years
Registered
Gas Safe
Google rating
5.0 / 5

Where we work

Based in Birtley, working across the North East.

Not sure if you are in our patch? Give us a ring and ask.

  • Birtley
  • Gateshead
  • Newcastle upon Tyne
  • Sunderland
  • Durham
  • County Durham
  • Darlington

Contact

Book a service, a repair or a quote.

The quickest way is a phone call. You can also send the details by email and we will get back to you.

Opening hours

  • Monday8am-4pm
  • Tuesday8am-4pm
  • Wednesday8am-4pm
  • Thursday8am-4pm
  • Friday8am-4pm
  • SaturdayClosed
  • SundayClosed

Emergency callout available 24/7.

Send us the details

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Call 07888 476937